Try looking on the site of Trenitalia , a phone number, e-mail, a recipient any place to go to complain about the service. Does not exist. In the shimmering blue-green world Trenitalia there are no protests, complaints, dysfunction or disruption to report. Everything is perfect, fast, punctual. The only chance you have to make your voice heard is to fill in a form in the customer area, where you can submit your comments. A note ensures that you will receive a response no later than thirty days. I once tried. Months have passed and I have never responded. Try it yourself and then let us know.
is the reason for Frenitalia . Frenitalia is the sad reality of Trenitalia, the company that takes care to hide. That of delayed trains, services unnecessary or inoperative, decaying trains, the cattle cars that break leaving on foot. Frenitalia was created to provide a service Trenitalia that, in its vision and perfettudine, you forgot to provide: complaints that the office was not there before, now there. And it's free. And you must not make any card or SuperMegaRailStar Charter Club Eurostar. You only need to send us an email. And wait for the next train late.
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