Dear bodies traveling,
train delays? The fault is yours. Here is the testimony of Damiano
" I? Commuter 4 years. We formed a committee of the commuter line Civitavecchia / Rome. The answer that has been provided with regard to the delays was: "Trains are late for those like you spend too much time to board the trains from the docks, in a particular way on a rainy day .
Got it? You are slow. You are not trained enough. Arrive at the station and to the track on the sly. You stop the country with your laziness. Take the train is not a walk, gentlemen. It requires physical fitness, alertness, speed of execution. Twenty ups a day and hour of jogging in the park, at a minimum. When it rains, bring an umbrella. In fact, no: the umbrella is closed and then this slows down the operations of boarding. A bell'impermeabile and forth, singing in the rain (but the shelters? There are no shelters? What does it matter the rain, dr. Trenitalia?).
A body traveling anonymously informs us then another brilliant initiative of dr. Trenitalia:
" Today (June 6, ed), I did four hours standing because they had the good idea not to put the most cards when a place is booked. Ergo, if it comes dude you have to get the reservation, and if the train is overloaded, 'Your Means. "
Yeah. Because obviously the person in charge of booking the cards was too high a cost to be incurred for the Company. A service that could easily be eliminated. And then, what are these cards obsolete? Via. Eliminamoli. Not hindered by booking seats from x to y, while the others are a surprise. A kind of Russian roulette: if you sit here without booking you do so at your own risk. Maybe you're lucky, maybe you must, get up and do the rest of the journey standing. So learn not to make a reservation, beggar! (In brackets: if all the seats are subject to reservations are booked, what happens to those from x to y? Kept free for those who are still not available, and if one wants to book should be resigned to participate in Russian Roulette? Mah).
Thumbs up towards the dead end.
Try looking on the site of Trenitalia , a phone number, e-mail, a recipient any place to go to complain about the service. Does not exist. In the shimmering blue-green world Trenitalia there are no protests, complaints, dysfunction or disruption to report. Everything is perfect, fast, punctual. The only chance you have to make your voice heard is to fill in a form in the customer area, where you can submit your comments. A note ensures that you will receive a response no later than thirty days. I once tried. Months have passed and I have never responded. Try it yourself and then let us know.
is the reason for Frenitalia . Frenitalia is the sad reality of Trenitalia, the company that takes care to hide. That of delayed trains, services unnecessary or inoperative, decaying trains, the cattle cars that break leaving on foot. Frenitalia was created to provide a service Trenitalia that, in its vision and perfettudine, you forgot to provide: complaints that the office was not there before, now there. And it's free. And you must not make any card or SuperMegaRailStar Charter Club Eurostar. You only need to send us an email. And wait for the next train late.
