Report this message arrived yesterday via e-mail:
"I do not know maybe I'm still too angry, but what happened to me makes me doubt that I will use media public in Italy.
Or, as I heard, I organized a trip too complicated? Certainly my respect for Trenitalia Malpensa Airport and its links with the center of Milan fell to almost zero. In the future will no longer use these links and I will advise all those who sconsiglierò.
The facts: I
a flight from Malpensa to 12 to Thursday, 16.02.2006. Malpensa airport is not just to Udine, but given the supply and affordability in mind that the flight was not available in the nearest airports, organize the train journey. From Udine to 5.30 part to a splendid Intercity Milano Centrale arrival at 9.50. The official site of Malpensa come to know of an efficient bus connection between Malpensa and Milano Centrale every 20 minutes lasting 50 minutes. I have two accounts. Arriving in Milan at 9.50 and prepurchased ticket via the Internet can easily take the 10 bus and be at the airport for 10:50 to 11:00. A delay of the train (even with a huge delay of 20 minutes) I would still take the bus the 10 and 20 and to be at the airport at 11:10 to 11:20 with a little bit short of breath but not impossible to view the completion of the check-in 30 minutes. I remember in London, for an error from the travel agency, to be managed to catch a connecting flight between Stansted and Luton with a time of 2 hours using only public transportation. In comparison, this seems a walk in Milan ... In short I do not think something like "mission impossible". So I decided
flight from Malpensa train from Udine. About 27 € 2nd class ticket reservation is required (by the way the flight one way including taxes € 25). Last Thursday
regular part of Udine. In the first two hours of travel can also end up on the laptop presentation that I'm doing this trip. Then I can also travel to doze off and serene. The rest of the train is extended a little too much. When on the roadmap there is a delay of about 25 minutes an announcement (on the other only in Italian) warns that ".. the train due to failure of the locomotive is deleted .." and travelers are advised to continue on another train departing on another track.
The delay remains constant for 25 minutes. I get off at Milano Centrale, I rush to the departure of the courier. Ok here she sighed. Various drivers and staff that I confirm the bus leaves in 10 minutes. It was 10:15 up to 10:20. I reason: ok 10:30 + 50 minutes = 11.20: pulled by the hair but doable. Prompt for drivers: one part in 10 min. Were not so I would try a taxi.
I do not know but all the passengers on the bus before 10:40 confirm that no one moved. The impression is that they tried to leave with the car packed with more possible.
Upon the recommendation of those who do not know, to avoid traffic the driver turn onto the highway west, of course imbottigliatissima. Ok
are at Terminal 1 at Malpensa at 11.50, already finished loading. Anger incredible how things went. Especially because I can refer back to any of the three tickets.
So typical example of the damage and insult kimono Trenitalia call center operator to respond to what I feel them is the inter-terminal ic 601, 16.2.2006 had no delays ...
There is no passenger train that could confirm the time of arrival at Milano Centrale? More than anything to not think of a neurological examination, since I missed the flight due to late running of trains for Trenitalia has arrived on time. "
